Student Health and Safety

What if I am going to be absent from a lesson?

For the health and safety of all swimmers and staff, if your student has any symptom of illness, we ask that you report the absence and do not attend your lesson until symptoms have gone away.
At WVS, continuity plays a big part in our proven curriculums. Your students’ best path for success is to attend their scheduled class time each week. We understand life happens, however, because of our strict student to teacher ratio and full classes, missed classes will not result in make-up classes, prorated tuition or refunds. (Your Class will be donated to those who can't pay) You can reschedule your class for a one-time $15 dollar fee.

How Do I Withdraw from a Class?

We hope you never leave us, but if you do, a student withdrawal request needs to be submitted between the 1st-21st of the month and your last day of class will be the last week of the current month. You can email us to withdraw.

When is tuition paid?

Tuition is paid upon enrollment for your first month’s student tuition. Tuition will be prorated to the number of lessons left in that month.

Future month’s tuition is billed on the 22nd of each month prior and will vary depending on the number of classes scheduled in the month (see calendar). Billing will continue until you submit your class withdrawal request form.

How is tuition paid?

Tuition will be auto-charged to the secure echeck, credit or debit card on file to maintain office efficiency and ease of processing for our customers. Tuition is collected on the 22nd of the month prior. If you miss a tuition deadline due to insufficient funds or an expired card, you will be assessed a $15 late fee on the 23rd. You will be dropped from your student unpaid class on the 1st day of the following month. Please refer to our yearly calendar for tuition reminders.

If your echeck payment gets returned to us there will be a $5 fee as well as the $15 late fee.

How long am I enrolled in classes?

Classes are taught year round. Students can enroll and start classes at any time during the month and will be prorated if needed. We operate on a perpetual enrollment basis; meaning, provided you pay your tuition on time, your child automatically remains registered for his/her class. There is no need to re-register each month.

Are you open on holidays?

Waterview Swim is closed on major holidays. If your lesson happens to fall on a major holiday, you will not be charged for the lesson and therefore you do not qualify for a makeup. Refer to our calendar for days we are closed.