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Effective date: November 10, 2026
These SMS Terms and Conditions apply to the optional text messaging program offered by Waterview Swim School (“Waterview Swim,” “we,” “us,” or “our”).
Program status: Optional customer-care SMS signup is available on our contact form. Text-message delivery is not active yet and will begin only after the messaging service is approved and ready. Lesson booking remains closed. For assistance now, email contact@waterviewswim.com or call 214-893-0078.
This optional SMS program is for adult students and adult parents or guardians. Messages include lesson confirmations and reminders, instructor and scheduling updates, weather-related cancellations, rescheduling notices, and replies to lesson-related questions. No promotional offers are sent through this program.
You may opt in by providing your mobile number and selecting the optional SMS-consent checkbox on our designated signup form. The checkbox is unchecked by default. Providing your phone number or submitting a general inquiry alone does not authorize recurring SMS messages.
SMS participation is optional. Consent is not a condition of booking or purchasing lessons. Your consent applies only to the lesson and scheduling messages described above. You may withdraw your consent at any time.
Message frequency varies with your lesson schedule and inquiries. Messages may be recurring.
Message and data rates may apply. Your wireless provider may charge you for sending or receiving messages according to your mobile plan. Contact your provider for information about those charges.
Once the program is operating, reply STOP to a message from Waterview Swim School to unsubscribe from this SMS program.
You may receive one final message confirming your opt-out. Further program messages will require a new opt-in from you.
You may also request that we stop messaging you by emailing contact@waterviewswim.com. Include the mobile number associated with your request. We also honor other clear requests to stop messages.
If you wish to receive messages again, complete the SMS signup process and provide your consent again.
Opting out of text messages does not cancel or reschedule a lesson, change your payment obligations, or change the cancellation policy that applies to your booking. Please use the normal booking or customer service process to request lesson changes.
Once the program is operating, reply HELP to a message for assistance, or email contact@waterviewswim.com.
If you have already opted out or cannot receive a HELP response, please contact us by email or call 214-893-0078.
Provide a mobile number that you own or are authorized to use, and let us know if your number changes or is reassigned.
Parents and legal guardians may enroll using their own mobile numbers to receive communications about their children’s lessons.
Message delivery depends on wireless networks and other factors outside our control. Messages may be delayed or may not arrive.
Wireless carriers are not liable for delayed or undelivered messages.
Please contact Waterview Swim School directly when you need confirmation of a booking or scheduling change.
Our Privacy Policy explains how we collect, use, retain, and handle SMS information and how you may submit privacy questions or requests.
We do not sell your SMS consent or share your mobile number or SMS consent with third parties or affiliates for their own marketing purposes.
Service providers, including Twilio, may process messaging information to support the operation and delivery of our SMS program.
We may update these SMS Terms and Conditions as our program changes. The current version will be posted on this page with its effective date.
We will provide any notice or obtain any new consent required by applicable law. Updating these terms does not, by itself, enroll you in additional message categories or restore consent you have withdrawn.
Waterview Swim School
9505 Fairway Vista Drive
Rowlett, TX 75089
Email: contact@waterviewswim.com
Telephone: 214-893-0078