These SMS Terms and Conditions apply to the optional text messaging program offered by Waterview Swim School (“Waterview Swim,” “we,” “us,” or “our”).
Our SMS program helps customers communicate with Waterview Swim School about private swim lessons and related services.
Depending on the messaging options you select, you may receive:
Messages may be sent using automated technology.
You enroll by providing your mobile number and affirmatively selecting the SMS communications you want to receive through our enrollment process.
Consent to receive lesson and customer service messages is separate from consent to receive promotional messages. We will send promotional texts only when you have separately opted in to receive them.
SMS participation is optional. Consent to receive text messages, including promotional messages, is not a condition of purchasing or booking swim lessons.
Your consent applies to the message categories you select. You may withdraw your consent at any time.
Message frequency varies based on your lesson schedule, inquiries, account activity, and messaging selections. Messages may be recurring.
Message and data rates may apply. Your wireless provider may charge you for sending or receiving messages according to your mobile plan. Contact your provider for information about those charges.
Reply STOP to a message from Waterview Swim School to unsubscribe from this SMS program.
You may receive one final message confirming your opt-out. Further program messages will require a new opt-in from you.
You may also request that we stop messaging you by emailing contact@waterviewswim.com. Include the mobile number associated with your request. We also honor other clear requests to stop messages.
If you wish to receive messages again, complete the applicable SMS enrollment process and select the message categories you want.
Opting out of text messages does not cancel or reschedule a lesson, change your payment obligations, or change the cancellation policy that applies to your booking. Please use the normal booking or customer service process to request lesson changes.
Reply HELP to a message for assistance, or email contact@waterviewswim.com.
If you have already opted out or cannot receive a HELP response, please contact us by email.
Provide a mobile number that you own or are authorized to use, and let us know if your number changes or is reassigned.
Parents and legal guardians may enroll using their own mobile numbers to receive communications about their children’s lessons.
Message delivery depends on wireless networks and other factors outside our control. Messages may be delayed or may not arrive.
Wireless carriers are not liable for delayed or undelivered messages.
Please contact Waterview Swim School directly when you need confirmation of a booking or scheduling change.
Our Privacy Policy explains how we collect, use, retain, and handle SMS information and how you may submit privacy questions or requests:
[Insert the link to Waterview Swim School’s Privacy Policy.]
We do not sell your SMS consent or share your mobile number or SMS consent with third parties or affiliates for their own marketing purposes.
Service providers, including Twilio, may process messaging information to support the operation and delivery of our SMS program.
We may update these SMS Terms and Conditions as our program changes. The current version will be posted on this page with its effective date.
We will provide any notice or obtain any new consent required by applicable law. Updating these terms does not, by itself, enroll you in additional message categories or restore consent you have withdrawn.
Waterview Swim School
9505 Fairway Vista Drive
Rowlett, TX 75089
Email: contact@waterviewswim.com
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